Terms of service

Last Updated: December 19, 2024

  1. Introduction

Welcome to ImgSEO (“Service”). By using our Service, including our WordPress plugin, browser extension, and API, you agree to be bound by these terms and conditions.

  1. Service Description

ImgSEO provides AI-powered image optimization services, including:

  • Alt text generation for images
  • SEO optimization for image metadata
  • Bulk image processing capabilities
  • Browser extension functionality
  • WordPress plugin integration
  • API access for developers
  1. Account Registration and API Credits
  • You must provide accurate information during registration
  • You are responsible for maintaining the security of your credentials
  • API credits are non-refundable and valid for 12 months from purchase
  • Free tier users receive 30 API credits upon registration
  • API credit usage is monitored and subject to fair use policies
  1. Subscription Plans and Payments

4.1 Available Plans:

  • Free: 30 API credits
  • Pro: €5.99/month (200 API credits)
  • Elite: €19.99/month (1000 API credits)
  • Unlimited: €99.99/month (unlimited credits, fair usage applies)
  • Pay as you go: €10 for 400 API credits (€0.025 per credit)

4.2 Payment Terms:

  • All fees are exclusive of taxes
  • Subscriptions auto-renew unless cancelled
  • Refunds are provided in accordance with applicable law
  • Unused credits do not roll over to the next billing period
  1. Acceptable Use

You agree not to:

  • Use the service for any illegal purposes
  • Upload content that violates copyright or other rights
  • Attempt unauthorized access to our systems
  • Exceed API rate limits or abuse the service
  • Share or resell your API credits or account access
  1. WordPress Plugin and Browser Extension
  • The plugin and extension are provided “as is”
  • You must maintain compatible software versions
  • We reserve the right to update the software
  • You may not modify or reverse engineer the software
  1. Intellectual Property Rights
  • You retain all rights to your images
  • You grant us a limited license to process your images
  • Our software, AI models, and technology remain our property
  • Generated alt text is provided for your use under license
  1. Service Availability and Updates
  • We strive for 99.9% uptime but don’t guarantee uninterrupted service
  • We may modify features with reasonable notice
  • We reserve the right to discontinue features or plans
  • Maintenance windows will be announced when possible

Privacy Policy

  1. Information We Collect

1.1 Information you provide:

  • Account registration details
  • Payment information
  • Uploaded images
  • Website URLs and contexts
  • WordPress site information (if using plugin)

1.2 Automatically collected information:

  • API usage statistics
  • Browser extension activity
  • Plugin usage data
  • Device and browser information
  • Cookies and similar technologies
  1. Use of Information

We use collected information to:

  • Provide and improve our AI services
  • Process API requests and generate alt text
  • Handle payments and subscriptions
  • Send service updates and announcements
  • Analyze and improve our AI models
  • Prevent abuse and maintain security
  1. Data Sharing

We do not sell your personal information. We share data only:

  • With service providers necessary for operations
  • When required by law
  • With your explicit consent
  • For processing payments
  1. Data Security

We implement appropriate security measures:

  • Encryption for data in transit and at rest
  • Regular security audits
  • Limited staff access to data
  • Secure API authentication
  1. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications
  1. Cookie Policy

We use cookies for:

  • Authentication
  • Remembering preferences
  • Analytics
  • Performance monitoring
  1. Children’s Privacy

Our service is not intended for users under 16. We do not knowingly collect data from children.

  1. International Data Transfers

We process data in the EU and comply with GDPR requirements for international transfers.

  1. Changes to These Policies

We reserve the right to update these policies. We will notify you of significant changes via email.

  1. Contact Information

For questions about these policies, contact us at:

PianoWeb di Cinelli Giulio Via Aquileia n.48 58100 Grosseto (GR) Italy

VAT Number: IT01474240536 SDI: 5RUO82D

Email: info@imgseo.net Phone: +39 347 1439263 Website: imgseo.net

  1. GDPR Compliance

For EU users, we provide:

  • Legal basis for processing
  • Data subject rights
  • Data breach notifications
  • Right to lodge complaints
  • Data protection officer contact
  1. California Privacy Rights

California residents have additional rights under CCPA/CPRA.